Support
Help and contact
Email [email protected]. Include your iOS version, whether you are on Free or Pro, and what you expected to happen. Do not attach an export unless you want that health data in the email.
Healthspool is not on the App Store yet. There is no download link on this site.
FAQ
Health access was denied or a metric is empty
In the iOS Settings app, open Health → Data Access & Devices → Healthspool and turn on the types you want. In the app, Settings lists Heart & HRV, Activity & Workouts, Sleep, and Body & Vitals. Body & Vitals starts off. The app only reads. It cannot fill Apple Health for you.
The export button says the range is too long
Free includes the last 7 days. The 30-day preset, and any custom range that starts earlier or runs longer than 7 days, needs Pro. Sleep analysis and Training load also need Pro.
An automation did not send
Automations are part of Pro. The URL must be https, unless it is localhost, a name ending in .local, loopback, a private LAN address, or link-local 169.254.0.0/16. Redirects are not followed. Open the delivery log on the Automations tab. A retry means Healthspool will try again. The displayed time is the earliest iOS may run background work, not an exact alarm; iOS can delay it for hours, and it may not run after a force-quit or when Background App Refresh is off. Sample automations on the screen are examples and are never sent.
Where is the file export?
Under On My iPhone → Healthspool in the Files app. The filename starts with the prefix you set, and a successful delivery log entry names the saved file and folder. iCloud Drive is not used.
Restore purchases
Open the paywall or Settings and tap Restore purchases. Use the same Apple ID that bought Pro. Family Sharing follows Apple’s rules for the product.
Is Cloud available?
No. v1 does not show an Agents tab or offer a Cloud plan. There is no hosted endpoint, Cloud subscription, or website signup list.
Sample data
Settings includes Show sample data. It fills Today and Copy with an example week so you can see the layout. Sample automations appear only when you have none of your own, and they are never sent. Exports from sample data are marked.